An answering service for electricians that sorts urgent from routine
Call Rey answers your electrical company’s calls while you’re working a panel or a job site. It takes the address and the problem, quotes your service-call fee from your price list, transfers urgent calls such as sparking, burning smells or a total loss of power, and turns quote requests into detailed messages.
Why it matters
Electrical work is hands-on and often unsafe to step away from to answer a phone.
Many calls are quote requests that can wait, and a few are urgent. Voicemail treats them all the same.
Calls Rey handles
- “Half my house lost power.”
- “Can you quote an EV charger install?”
- “Do you do panel upgrades?”
- “What’s your service call fee?”
What Rey does for you
- Running todayTakes the address, the problem and a callback number
- Running todayQuotes your service-call fee from your own price list
- Running todayTransfers the calls you mark urgent to your phone
- Running todayCan text the caller a link, for example your photo-upload or estimate page
- Building for launchBooks estimates on your calendar
Good to know
- Rey tells callers with smoke, sparks or burning smells to call 911 first. It isn’t an emergency service.
- It doesn’t give electrical advice.
Plan that usually fits
Starter or Pro
Starter for a one-truck shop; Pro when you want live transfers.
Compare plans →Questions from electricians
What does Rey say about dangerous situations?
For anything that sounds like a fire or shock risk, Rey tells the caller to hang up and call 911, then alerts you.
Can it collect photos of the job?
Rey can text the caller a link to a page you choose, such as an upload form. A built-in photo upload is not part of Call Rey yet.
Also see
Stop sending callers to voicemail.
Join early access and we’ll reach out when there’s a spot. Or book a demo and hear the agent for yourself.