How Call Rey works
You forward your business line to Rey. When a call comes in, Rey answers in your business’s name, talks with the caller in a natural voice, answers questions from your info, takes their details, and transfers the call or messages you. You get the summary.
Setup: about ten minutes
The setup wizard we’re building for launch, in the app and on the web.
- 1
Pick your business type
Salon, restaurant, home services, church or office. Rey starts from a template made for that kind of business.
- 2
Find your business
Search your Google Business Profile or paste your website. Rey fills in your hours, address or service area, services and common questions. You check and edit.
- 3
Choose what Rey does
Book, answer questions, take a message, transfer to a person or text a link. Pick the voice and the name callers hear.
- 4
Connect a calendar
Google Calendar, Square Appointments, Calendly or Acuity, or Rey’s own booking page.
- 5
Choose a number
Forward your existing line to Rey, or pick a new local number.
- 6
Hear a test call
Rey calls you with questions made for your business, so you hear it before any customer does.
- 7
Go live
Your seven-day free trial starts. Cancel in one tap and your number is released right away.
On every call
This part already runs on real calls in Ace, the agent Rey is built on.
- Rey answers in your business’s name. We recommend a short line saying the call may be recorded and the caller is talking with an AI assistant.
- The caller talks normally and can interrupt. Rey listens and answers from your info.
- It saves the caller’s details as it goes, so nothing is lost if they hang up.
- If the call needs you, Rey transfers it with a quick whisper of who it is. If nobody picks up, it takes a message.
- The call is recorded and transcribed for your records.
Why it sounds natural
Rey runs on a phone platform built for live AI conversation: speech recognition, a natural text-to-speech voice, and Anthropic’s Claude deciding what to say. Replies stream out as they’re written, so there’s no long pause, and a caller can cut in mid-sentence the way they would with a person.
When Rey needs to look something up, like a price or your service area, it says so (“one sec, let me check”) instead of going silent.
Stop sending callers to voicemail.
Join early access and we’ll reach out when there’s a spot. Or book a demo and hear the agent for yourself.